Trending Services
Discover the future of business communication with VirtualTelco's Trending Services!
Harness the latest advancements without compromising your budget.
Unlock unparalleled efficiency and innovation at unbeatable prices.
Nova
We’re excited to introduce NOVA, the all-new AI-Powered assistant from VirtualTelco®! What is NOVA?
—Replacement for costly answering services
—An “extra hand” when you need help answering customer calls
—A way to make sure customers aren’t “lost in the weeds”
—A communication & navigation utility for technicians to be able to call the customer “from the office”
without needing to actually be “at the office”& quickly & effortlessly navigate to the customer site.
—Listen to your employee conversations right from the admin dashboard & view your employee responses by time, location & device!
—Remembers callers on subsequent calls!
Visual Voicemail
Take voicemail to the next level by retrieving it on your PC or Smartphone in addition to your desk phone!
—Makes quick work of organizing messages by see the caller’s number, name & message transcript on your screen!
—Play, download, forward & delete your voicemails right from the comfort of your keyboard!
Doc Services
Securely send a document to any fax number, or even to email recipients with encryption!
Are you a health provider? Our services are HIPAA compliant and we'll gladly sign a BAA
—Limitless numbers with multi-channel transmissions
—Detailed access controls (permit users to send only from center numbers, for example)
—Customizable cover pages
Email alerts upon completion or failure, with transmission report & first page copy
—Unlimited address book entries
—Customizable inbound fax rules, send to multiple users and/or external email addresses
—Receive faxes on the same voice numbers you use to make & take calls!
—API integration tools available
Messaging
Unlimited inbound/outbound sms & mms messaging
—Users can be setup to have access to one or more SMS number
—SMS & MMS messaging is available on ALL of your numbers.
—Bulk packs available for better rates
—Auto-Responders available, with rules to replay with pre-programmed messages based on received messages